Field Service Fall 2016 (past event)

September 12 - 14, 2016

1.888.482.6012

Tom Benton, CRO at Work Market
Work Market Logo

Tom Benton


CRO
Work Market

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda

Becoming A World-Class Service Organization

Saturday, February 4th, 2017


14:25 Workforce-As-A-Service: How Walgreens Is Using “On-Demand” To Pioneer A Field Services Revolution

There's a reason one of America's most iconic retail brands is revamping its store support service model. The savvy retailer is using an on-demand technology platform to build a flexible and independent workforce of top-rated service professionals. Using this "Workforce-As-A-Service" model, the company has been able to slash its operating costs, improve its response time and boost its bottom-line.

Attend this session to learn how one of country's largest retailers is pioneering a service delivery revolution.