Field Service Fall 2016 (past event)
September 12 - 14, 2016
1.888.482.6012
Tom Benton
CRO
Work Market
Becoming A World-Class Service Organization
Saturday, February 4th, 2017
14:25 Workforce-As-A-Service: How Walgreens Is Using “On-Demand” To Pioneer A Field Services Revolution
There's a reason one of America's most iconic retail brands is revamping its store support service model. The savvy retailer is using an on-demand technology platform to build a flexible and independent workforce of top-rated service professionals. Using this "Workforce-As-A-Service" model, the company has been able to slash its operating costs, improve its response time and boost its bottom-line.
Attend this session to learn how one of country's largest retailers is pioneering a service delivery revolution.
Attend this session to learn how one of country's largest retailers is pioneering a service delivery revolution.