Field Service Fall 2016 (past event)

September 12 - 14, 2016

1.888.482.6012

Ramamohan Pai, Global Service Supply Chain Manager at BD Life Sciences
BD Life Sciences Logo

Ramamohan Pai


Global Service Supply Chain Manager
BD Life Sciences

Check out the incredible speaker line-up to see who will be joining Ramamohan.

Download The Latest Agenda

Becoming A World-Class Service Organization

Saturday, February 4th, 2017


16:10 Service Parts Planning To Drive Cost Out

· Uncovering where you can increase profitability and drive cost out of parts planning
· Determining what is a repairable part
· Ensuring you get back warranty parts
· Best ways to leverage vendor relationships in service parts planning

17:10 Beer-Tasting Collaborative Roundtable Discussions With The Afternoon Speakers

Which presentations from earlier this afternoon sparked your interest? Now you get to sit down with that speaker and 10 – 15 other attendees to ask questions and debate the topic further – all while tasting a new brew!

#1 Spotlight On The Field Service7℠ Technician Development Program
Bruce Breeden, VP of Service Operations, Fairbanks Scales

#2 Motivating Your Team To Charge Any Mountain

Patrick Dell, Regional Director Service, Southeast North America, Latin America and Caribbean, Varian Medical Systems

#3 High-End Customer Support Workflow Case Study

Roger Barranco, Senior Director, Global Security Operations, Akamai

#4 Service Parts Planning To Drive Cost Out

Ramamohan Pai, Global Service Supply Chain Manager, BD Life Sciences

#5 Satisfying Customers Efficiently As Your Service Organization Grows

Tim Sparks, VP Operations, ProAutomated

#6 Optimizing Global Dealer Relationships To Benefit Both You And Them

Mike Corbin, Director, Global Service, Quantachrome