Mitch Clarke

EVP Field Services
Goodman Networks

Check out the incredible speaker line-up to see who will be joining Mitch.

Download The Latest Agenda

Disruptive Service Technologies Focus Day

Wednesday, January 4th, 2017

15:05 Enhancing The Use Of Handheld Devices To Increase Technician Efficiency

· Assessing whether you are using handhelds to their full potential
· Putting GPS on both your technicians’ trucks and handheld devices
· Analyzing technician output with the GPS data collected
· Altering processes and procedures to put more efficiency into place

16:30 Collaborative Roundtable Discussions With The Day’s Speakers

Did a presentation from earlier in the day spark your interest? Of course! Now you get to sit down with that speaker and 10 – 15 other attendees to dive deeper into the content, ask questions, and share your own experiences that relate to the topic.

#1 Aligning Service And Support Technology Investments With The Needs Of Your Business
Neil Johnson, VP Technical Solutions & Support, Fujifilm North America

#2 Establishing The Role Of People And Technology In Today’s Service Organization
Charles Hughes, Director, Field Services, Walgreens

#3 Enhancing The Use Of Handheld Devices To Increase Technician Efficiency
Mitch Clarke, EVP Field Services, Goodman Networks

#4 Putting Resources At Their Fingertips: Building The Best App For Your Service Technicians
Frank Steinocher, CIO, Shumate Mechanical