Field Service Fall 2016 (past event)

September 12 - 14, 2016

1.888.482.6012

Mark Lee, Senior Director, Field Services Corporate at Cox Communications
Cox Communications Logo

Mark Lee


Senior Director, Field Services Corporate
Cox Communications

Check out the incredible speaker line-up to see who will be joining Mark.

Download The Latest Agenda

Disruptive Service Technologies Focus Day

Wednesday, January 4th, 2017


12:45 Organizing An Effective Command Center

Today’s dynamic business environment calls for organizations to adopt massive change more frequently than at any other point in history. The reality is that businesses are generally organized to execute the core functions that makes them successful in their particular market. They are not organized to constantly and effectively manage the change required to remain competitive in the ever-shifting markets of the technology age. In particular, when the change entails significant new technology adoption or a major strategic paradigm shift, organizations can be overwhelmed by the mechanics of making such a pivot. It is beyond reasonable to ask any organization to be able to allocate the resources necessary to execute transformative change all while staying competitive in their space.