Field Service Fall 2016 (past event)

September 12 - 14, 2016

1.888.482.6012

Brijesh Mannattuparampil, In Vitro Product Manager at Siemens Healthcare
Siemens Healthcare Logo

Brijesh Mannattuparampil


In Vitro Product Manager
Siemens Healthcare

Check out the incredible speaker line-up to see who will be joining Brijesh.

Download The Latest Agenda

Disruptive Service Technologies Focus Day

Wednesday, January 4th, 2017


11:25 Disruptive Service Technology Task Forces

Technology continues to change the way you provide exceptional service and drive revenue and efficiency. During these Task Forces, you choose the technology your company can gain the greatest advantage by leveraging or advancing to the next level. Working with 15 - 20 of your peers, you’ll record 5 concrete strategies you can begin implementing immediately in your service organization. Get ready to disrupt business as usual and see major results in 2017!

1. Responding To Changing Customer Needs To Provide Better Support
Michele Autry, Manager, Service Operations and Administration, Americas, Getinge Group
2. Capturing Value From IoT
Cindy Elliott, Senior Industry Fellow, Aston Business School
Robert Horton, Director, Southern Operations, US, ABB Inc.
3. Overcoming Import And Export Challenges With Repair And Replacement Parts
Wesley Clements, Service & Aftermarket Operations Director, Goss International
4. When Status Quo Becomes The Enemy Of Change – Don’t Let Your Creative Ideas Be Sunk By Process Police
Tom Belisle, Sr. Manager, Service Marketing, Siemens Healthcare
Brijesh Mannattuparampil, In Vitro Product Manager, Siemens Healthcare

Does your organization offer solutions to support one of these disruptive service technologies? Would you benefit from engaging with attendees specifically interested in carrying out the services you offer? Then find out how you can facilitate one of these task forces, contact sponsorship manager Evan Speight at evan.speight@wbresearch.com or 646.200.7828.