Field Service Fall 2016 (past event)

September 12 - 14, 2016

1.888.482.6012

Frank Steinocher, CIO at Shumate Mechanical
Shumate Mechanical Logo

Frank Steinocher


CIO
Shumate Mechanical

Check out the incredible speaker line-up to see who will be joining Frank.

Download The Latest Agenda

Disruptive Service Technologies Focus Day

Wednesday, January 4th, 2017


15:25 Putting Resources At Their Fingertips: Building The Best App For Your Service Technicians

· Determining what information needs to be available for technicians on every call
· Capturing the history of machines so a technician doesn’t go in blind
· Creating resources to support install, service calls, and training
· Deciding which CRM or technology platform can best support your efforts

16:30 Collaborative Roundtable Discussions With The Day’s Speakers

Did a presentation from earlier in the day spark your interest? Of course! Now you get to sit down with that speaker and 10 – 15 other attendees to dive deeper into the content, ask questions, and share your own experiences that relate to the topic.

#1 Aligning Service And Support Technology Investments With The Needs Of Your Business

Neil Johnson, VP Technical Solutions & Support, Fujifilm North America

#2 Establishing The Role Of People And Technology In Today’s Service Organization

Charles Hughes, Director, Field Services, Walgreens

#3 Enhancing The Use Of Handheld Devices To Increase
Technician Efficiency
Mitch Clarke, EVP Field Services, Goodman Networks

#4 Putting Resources At Their Fingertips: Building The Best App
For Your Service Technicians
Frank Steinocher, CIO, Shumate Mechanical