Claude Lachapelle

General Manager, MRO Engineering
Pratt & Whitney Canada

Currently General manager for Maintenance Repair and Overhaul Services at Pratt & Whitney Canada. Responsible for P&WC Portal(including publication and prognostic services) and engineering staff that provides services to the overehaul facilities maintaining P&WC turbine engines.

Has accumulated over 30 years of aerospace experience at P&WC ranging from Engineering to Customer Service while exploring Marketing for a while.

Has a passion for transformation to better serve the customers.

Check out the incredible speaker line-up to see who will be joining Claude.

Download The Latest Agenda

Disruptive Service Technologies Focus Day

Wednesday, January 4th, 2017

14:05 PANEL: Driving Field Service Transformation With Connected Products

· Driving unmatched levels of service and increasing loyalty across your customer base
· Increasing operational efficiencies through more effective field service deployments and an increase in first call resolution
· Unlocking new revenue streams by providing innovative services to your customers